Zel Technologies
  • 07-Nov-2016 to 06-Nov-2017 (EST)
  • Patrick AFB, FL, USA
  • Full Time

Active clearance required to be considered for this position.
Position contingent upon contract award.

Job Summary / Responsibilities: Provide scientific, engineering, and technical assistance (SETA) to the Defense Intelligence Agency (DIA), Office for Science and Technology (ST), Space Counter Space Division (SCS). SETA will be provide on-site support at Cape Canaveral AFS Florida.  Provide IT systems analysis and network administration support for operation and maintenance of OL-TC classified and unclassified information systems. Thorough understanding of information technology (IT) systems, analysis, and windows network server administration; to Include PC support, and network maintenance. Thorough understanding of Windows Server 2003/2008 operating systems and virtualization using VMware Vsphere and Hyper-V. 

Essential Job Functions:  While this position is highly technical and the individual's core responsibilities are system administration and network maintance, there is no distinction in the office between help desk and higher level administration. Put simply, we do it all and the individual will be expected to carry out the following duties


  • Understands the issues involved with administering and maintaining corporate infrastructure, including CISCO network interconnectivity, routing protocols, switch configuration and maintenance, WAN configurations, Internet access, VOIP, VLANs, etc.. Highly Proficient working in a Windows Server Environment, workstations and troubleshooting. Other network administration to include running cables, terminating fiber, configuring switch ports and troubleshooting cisco routers and switches.
  • System Center Configuration Manager for OS deployment, software distribution, and patch management.
  • Configuration and basic maintenance of multifunction printers
  • Video Teleconferencing using Tandberg/Cisco based codecs
  • Network Monitoring methodologies using CISCO prime, What's Up Gold, etc..
  • Voice Over IP handset configuration using Cisco phones
  • Virtual Systems using VMWARE and Vsphere
  • Understands the issues involved in administering and maintaining corporate WAN using TCPIP protocols. Be able to analyze and prioritize technical issues.

Internal Systems

  • Assists in supporting corporate applications; internal user desktops, etc. Assists with basic and complex troubleshooting methodologies, backup systems, and archiving.  Helps install and improve computer software and network equipment, file structures, document management, and information systems as required in support of the overall DTC-3 enterprise plan.
  • Provide support to operate and maintain the Division's Joint Worldwide Intelligence Communications System (JWICS), SECRET Internet Protocol Router Network (SIPRNET) and Non-Secure Internet Protocol Router Network (NIPRNET)-based IT systems.
  • Help Desk Administration:   Helps answer all trouble calls/emails and enters work orders into our tracking software.  Assists in administering and maintaining local and web-based versions of our management software.  Assists in the administration and maintenance of Internal Systems programs such as MS project, and Office; Windows XP, and Windows7.
  • Circuit Actions, Cisco switch operations, firewall maintenance, DNS, WINS, and remote management. CCNA (Cisco Certified Network Associate acceptable)  CCNP (Cisco Certified Network Professional preferred)
  • Use of OSPF, Static Routes, QoS
  • Working knowledge of cryptographic hardware used for circuit management.
  • Basic understanding of PKI certificate technologies

Tech Lead

  • Implement and maintain training programs to ensure others are current in latest trends.
  • Provide oversight of other IT technicians.

Asset Management

  • Assists with the inventory management of software licenses, software, hardware, and other IT supplies. Use data base programs to manage assets. Assists with the purchase of software, hardware and other IT supplies.  Be able to complete market research for new software/hardware systems using government procurement methods.  Promotes responsible usage and care of corporate equipment

 The individual should be able to:

  • Attend meetings, conferences, advanced technical training, and other symposiums to maintain technical knowledge, conduct market research on technology solution alternatives, and/or represent the customer as required.
  • Work both in a team and on their own with little to no supervision
  • Accurately document technical procedures and follow them
  • Manage multiple priorities under time constraints

Knowledge / Skills / Abilities: 

  • Current A+ and Security + certifications are required IAW DOD 8570 requirements. (Or will be completed within 90 days of hire).
  • CCNA (Cisco Certified Network Associate)      
  • Good interpersonal skills
  • Identify and address staff training needs
  • Mentoring and coaching for staff
  • Work in a fast changing environment with good organizational skills
  • Help Desk Administration skills: answer all trouble calls/emails and enters work orders into our tracking software
  • CCNP (Cisco Certified Network Professional) is desired

Education Requirements:  Bachelor's Degree in a computer related field plus up to 6 years exp

Supervisory Tasks: Supervise other IT staff members

Special Requirements: Contractor personnel supporting IT systems shall be designated as "mission essential"  may be required to work non-routine hours for hurricane or other emergencies to safeguard or restore mission essential systems.Travel approximately 10 - 15% / Lifting computer equipment on regular basis.  Must pass a Polygraph within 90-days of employment.

Equal Employment Opportunity / Affirmative Action Employer"This contractor and subcontractor shall abide by the requirements of 41 CFR 60741.5(a).   This regulation prohibits discrimination against qualified individuals on the basis of disability, and requires affirmative action by covered prime contractors and subcontractors to employ and advance in employment qualified individuals with disabilities."

Zel Technologies
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