Zel Technologies
  • 11-Jul-2018 to 09-Nov-2018 (EST)
  • Patrick AFB, FL, USA
  • Full Time

Active TS/SCI clearance required to be considered for this position

Contingent     / Noncontingent  X 

Job Summary / Responsibilities: Provide scientific, engineering, and technical assistance (SETA) to the Defense Intelligence Agency (DIA), Office for Science and Technology (ST), Space Counter Space Division (SCS). SETA will provide on-site support at Patrick AFB Florida.  Provide IT systems analysis and network administration support for operation and maintenance of OL-TC classified and unclassified information systems. This support includes Tier 1 & Tier 2 IT support for both employer and contractors. Candidate must possess a good understanding of information technology (IT) systems, analysis, and windows network server administration; to Include PC support, and network maintenance. Thorough understanding of Windows Server 2008 operating systems is also necessary.  Contractor personnel supporting IT systems shall be designated as "mission essential" and may be required to work non-routine hours for hurricane or other emergencies to safeguard or restore mission essential systems. Design, document, and implement technical solutions for new customer solutions or LAN/WAN requirements.

Essential Job Functions: 


  • Understands the issues involved with network connectivity, Windows Server Environment, and network administration to include running cables, configuring switch ports and troubleshooting switches
  • System Center Configuration Manager for OS deployment
  • Configuration and basic maintenance of multifunction printers
  • Video Teleconferencing using Tandberg / Cisco based codecs
  • Voice Over IP handset configuration using Cisco phones
  • Create and maintain user accounts; Active Directory maintenance
  • Provide support for computer hardware, multi-function printers, scanners and computer peripherals

Internal Systems

  • Provide support for client  PC connectivity - Ethernet, TCP/IP and VPN; Network administration to include running cables, configuring switch ports and troubleshooting switches/routers
  • Assist with Data Center processes and technologies; capable of mounting/racking switches, servers/blades and other infrastructure in both test and production environments
  • Assists in supporting file structures, document management, and information systems as required in support of the overall OL-TC enterprise plan
  • Provide support to operate and maintain the OL-TC Joint Worldwide Intelligence Communications System (JWICS), SECRET Internet Protocol Router Network (SIPRNET) and Non-Secure Internet Protocol Router Network (NIPRNET)-based IT systems
  • Help Desk Administration:   Helps answer all trouble calls/emails and enters work orders into our tracking software.  Assists in the administration and maintenance of Internal Systems programs such as MS project, and Office; Windows XP, and Windows7
  • Basic understanding of PKI certificate technologies

Asset Management

  • Assists with the inventory management of software licenses, software, hardware, and other IT supplies
  • Use data base programs to manage assets
  • Assists with the purchase of software, hardware and other IT supplies
  • Promotes responsible usage and care of corporate equipment

Knowledge / Skills / Abilities: 

  • CompTIA Security+, CompTIA A+
  • Works well independently or as part of a group
  • Ability to identify problems, communicate them to supervisor, and propose solutions
  • Ability to communicate technical information, both verbal and written, to affiliates and end-users
  • Ability to manage time & resources
  • Provide support directly to the customer
  • Strong customer service and troubleshooting skills
  • Good interpersonal skills 
  • CCNA, CompTIA Network+ Windows 7 Microsoft Certified Professional (MCP) or show equivalent experience is desired

Education Requirements: 

  • AA/AS plus up to 5 years of experience OR 4 - 9 years of experience in lieu of degree 

Special Requirements: 

  • Contractor personnel supporting IT systems shall be designated as "mission essential" 
  • May be required to work non-routine hours for hurricane or other emergencies to safeguard or restore mission essential systems
  • Travel approximately 10 - 15%
  • Lifting computer equipment on regular basis
  • TS/SCI is required. Must pass a Polygraph within 7-days of employment


(Job Code: 180009.012)


Equal Employment Opportunity / Affirmative Action Employer"This contractor and subcontractor shall abide by the requirements of 41 CFR 60741.5(a).   This regulation prohibits discrimination against qualified individuals on the basis of disability, and requires affirmative action by covered prime contractors and subcontractors to employ and advance in employment qualified individuals with disabilities."

Zel Technologies
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